What happens if my outboard is damaged during shipping?

Our outboards are very well packaged from the factory. All outboards are shipped in the factory crate and very rarely receive damage during transit. Less than 1 in 100 outboards receive damage during transit. All outboards are insured for full purchase value regardless of the carrier used. If your outboard has received severe damage (engine is visibly exposed from packaging) refuse the package and contact us immediately. If your engine has received minor damage (crack(s) in engine cowling/cover) you may accept shipment (if you wish) and contact us immediately to receive a replacement cover and/or file a claim with the carrier.

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